Battery Technical Support & Consultation Services,After-sales Service

Our factory provide online technical support in English , you can easy catch us online by SKYPE, WECHAT, WAHTSAPP or Email, if you need any remote assistant support, then we will support you though TeamViewer software.
If the machine goes wrong, you can contact us directly, we will offer engineer delivery service. Please don't try to fix the machine by yourself or someone else. We will response within 12 hours as soon as we can do for you!
We supply machines with battery technology support.
We can also supply a full set of materials for lithium battery including polymer battery, cylinder battery, mobile phone battery, EV battery.
We can also supply a full set of lithium battery equipment for lab research, pilot scale research and production line.
We can also supply a full set of battery technology for battery design, research and producing.
We offer 24 full time service,Please feel free to contact me,if you have any problem on my product. Your inquiry will be replied within 6 hours. Item will be shipped within 2 working days after receiving a verifying payment. Please contact us within 30 days from dispatched if you don't receive our item. Otherwise, we would consider that the item has been received.

If you have any technical problems with Lithium-ion battery, please contact us.

TOB Technical Support

Dany Huang

The CTO of TOB NEW ENERGY. Senior Engineer I, 15 Years in Battery & Machine Research,Design,Making Experiment.

Service & Support