Good sale service for Pouch cell Battery Equipment
Our customer in USA bought one set top-side sealing machine for lithium pouch cell. When they received the hot sealing machine, they found there are a little air leak for the machine. And after they check it, they found there are little damage for the air cylinder during the shipping process.
When we know this, we send a new air cylinder to our customer immediately in order that our customer can use the machine in time.
We test our every machine before shipping and send the video to our customers in advance before shipping, but there are some other conditions we can not control sometimes, such as shipping damage. But if there are any questions, we will try to our best to solve the problems with our customer together.